Microsoft support

Found a bug in Internet Explorer: the last cumulative update prevents your browser from remembering the text size setting, which always reverts to medium. So I tried to submit this to Microsoft support...
All I could find was the Microsoft Wish site, which allows you to suggest enhancements to Microsoft products. This is the automated response you get:

We want to personally thank you for submitting Microsoft your suggestion. [...] Because of the volume this web site receives we can't guarantee that you will receive a personal response, but rest assured that your submission was received, reviewed, and routed.

I appreciate that: they'd like to thank me personally but probably won't be able to. Who said Microsoft had grown too big?